Electronic Private Automatic Branch Exchange (EPABX) is office equipment of immense use for telephonic connectivity with extensions of a single phone line. It is a business phone system used to interlink the calls. Multiline connections can make through a single telephonic connection.
EPABX system is an effective marketing & sales solution to meet the day to day office needs of internal communications. Recent days, many companies are using EPABX as their telephone partner instead of relying on one physical line, because it is a unique contribution that eliminates delays caused due to direct line feasibility checks & permissions.
If you are looking for finding the right EPABX System Dealer in Belgaum, walk through further to understand more about the EPABX system.
How EPABX System Works
How Analog EPABX Works?
In general, Analog PBX systems are fixed phone system. It Uses “phone–box” system through which many phones connected through phone lines. Requires a person to operate the Switchboard controlling the calls.
How Hybrid EPABX Works?
Hybrid PBX systems are expandable. Phones are equipped with a network interface card and integrated into a network of phones. A hybrid PBX combines existing legacy PBX equipment with VoIP. A PBX connects internal users to the PRI, which has 24 channels. There are often many PRI’s to join hundreds of phones.
How IP EPABX Works?
Typically, IP PBX Systems are scalable. The directory of all phones and user’s SIP address stored in the IP PBX system. And thus can connect an internal call and an external call through VoIP service provider to the desired destination.
Types of EPABX System
Analog PBX System
- A traditional PBX connects calls through multiple phone lines to numerous extensions. This type of PBX uses traditional landlines to make and connect calls.
Hybrid PBX System
- A Hybrid PBX is an upgraded PBX, which uses traditional analog or digital phone networks which usually by plugging in an additional card. It allows communicating using the SIP IP-protocol.
IP PBX System
- IP PBX able to switch calls between a VoIP service provider user and an analog telephone user, or between two analog telephone users in the same way that a hybrid PBX does.
Components of EPABX system
- Logic Cards
Switching and control cards plugged into the PBX back-plane which ties the lines and trunks. In a PBX system, cards used for recording purpose - External Telco Trunk
The trunk is a physical communications link that connects multiple lines at the same time. Trunks usually act as a connector. - UPS – Backup Power Supply
It is a battery backup system. The UPS system provides advanced power protection to migrate power disturbances that can stop system shutdown.
Key Features of EPABX System
Automatic Attendant
Auto Call Back
Call Transfer
Call Waiting
Conference Call
Do NotDisturb (DND)
Business Benefits of EPABX Systems
Collaborative Resources
Inside an office setup, the workers can share phone lines between themselves. Numerous extensions may be combined to a single phone line, therefore decreasing the overall phone costs.
Ease of Program
The EPABX method is entirely programmable. It helps in complicated installation procedures and additional integrated requirements for communication.
Expandable System
With the growth of the organization and the communication intelligence needs, the essential network of the official phone system is also expanding easily without much trouble.
Occupies Compact Space
The real hub of an EPABX system is in low-level profile and does not demand large space for accommodation. Thus space limitations are not an issue.
EPABX Analog Vs Hybrid Vs IP PBX
| Analog PBX | Hybrid PBX | IP PBX |
|---|
| Security | Encrypted VoIP, Moderate phone | Encrypted VoIP, Moderate phone | Strong encrypted VoIP, Moderate phone |
| IP Station Capacity | 40 simultaneous calls/server | 240 simultaneous calls / server | Starts at 32 lines and expandable up to 270 lines |
| Expandability | Modular and expandable | High modular and expandable | Excellent modularity and expandability |
| Pricing | Low-cost | Affordable cost | Affordable cost |
| Installation | Easy installation | Easy installation | Complex and powerful system – requires coordination of several systems |
| Supported protocols | SIP | SIP | SIP and MGCP |
| Management and Administration | Good encrypted administration | Standard administration | Standard administration |
Applications of EPABX System
Small Office
Medium Enterprises
Large Multi-location Enterprise
Hospitality
Call Centres
How Call Recording and Monitoring works
Trunk side connects with the audio lines before they linked up with the PBX system and you can record everything that happens on the external lines. It works by recording all internal and external conversations. On the other hand, after the recording process also extends to extension internal calls.
Voice over internet protocol (VOIP) records by utilizing a SPAN/MIRROR port on a managed switch. The configuration of this port to copy all the audio traffic going through the switch and send it through this one port. This one port connected to the recorder PC. There are other ways to record VoIP, but this method is the most common.
PBX Monitor and Resource Monitor useful to monitor the performance of your PBX system. Observing the CPU and Memory will reveal the behavior of your phone system. PBX Monitor allows you to watch live conference, concurrent calls, trunk status, and extension status. You can learn more on this working with Basic Technologies Systems, the leading solution provider of EPABX System Dealer in Belgaum .
Basic Technologies Systems EPABX Systems Offering
Site Survey
Visit customer site and provide solutions with drawings & technical specs.
Project Management
Experienced project management team, professional project tracking and reporting.
Project Consulting
Provide consulting on technologies, brands with cost-benefit analysis.
AMC, Service Contracts
Annual Service/ Maintenance with preventive maintenance visits.
Implementation
Project Implementation including cabling & related accessories.
IT FMS Services
IT Manpower services for technical support. Full time & part time onsite support services.
1000+ Businesses Use Basic Technologies Security Products Daily
Why Choose Basic Technologies Systems for Your EPABX System Needs
- Specialist in EPABX Systems in Belgaum
- Expertise in Software Consultation
- Trained & Certified Senior Technical Engineers
- 12+ Years Experience in EPABX Systems
- 1000+ Customers Using Basic Technologies Solutions Across Belgaum
- ISO 9001:2015 Company
- Free Onsite Survey